90 min — presentation, discussion in pairs, full group discussion. Facilitated by Casey.
Why is it important to spend time on work relationships?
It's hard to communicate in a low-trust environment. You can deepen trust by using these two techniques: increasing social closeness (propinquity), and explicitly communicating on the relationship channel
What if I cultivate work relationships?
Happier Interactions - You will feel happier and safer working, even when going through challenges.
Improved Productivity - You will get more work done once you have strengthened these relationships.
What if I don't cultivate work relationships?
Stressful Interactions - You'll experience much more conflict and stress in a low-trust environment.
More Misunderstandings - You will experience more miscommunication discussions that go nowhere, wasting time.
Is this for me?
Do I work in any low-trust environments?
Which work relationships should I work on strengthening?
Do I tend to focus more on task-content or on relationship-building?
Learning Objectives
Attendees will learn how social closeness (propinquity) affects your workplace relationships.
Attendees will become aware of the two channels you constantly communicate on: the task channel and the relationship channel.
Attendees will learn about many ways to deliberately communicate on the relationship channel, using the PEARLS acronym.
Resources
The Task Channel and the Relationship Channel - Describes task channel vs relationship channel, and the PEARLS acronym of relationship building statements.